We maintain a 7 Days Return / Exchange Policy. If 7 Days have gone by since your purchase, you shall not be eligible for a return or an exchange.
- In order to be eligible for a return or exchange, the product must be in a re-sellable condition, unused and should be in the same condition that you had received it. It must also be in the original packaging.
- Irrespective of it being an online purchase or an instore purchase, Returns or Exchanges should be sent to our designated location for product inspection.
- Once your return / exchange is received and inspected, You will also be notified of the approval or rejection of your product.
- A return is applicable only for the following reasons specified:
- Change of mind is not allowed under any circumstances.
– Complete shipment arrives broken or damaged
– Product does not match with the key features in online description
– Product is sent in the wrong style or quantity
– Partial shipment arrives damaged or broken
To complete your return, we require a receipt or proof of purchase.
For an approved return, a replacement will be made.
- All health and Beauty products
- Personal care items
- Gift cards or Gift Vouchers
- Downloadable software products
- Edible items
- Products under special discounts or offers